Take the hassle out of reordering your KJ serums every month. You’re in control! Sign up to our 3 month or ongoing auto-replenish plan and automatically receive a 10% discount off every month’s order. Your serums will be delivered to your door via a temperature-controlled courier service on time and at the right temperature, without you having to remember!

Delivery Schedule
  • When choosing auto-replenish your order will be delivered every month between the 14th and 18th of the month via our temperature-controlled courier service provider (immediately after the fresh serum batch has been blended)
  • If you set up your auto-replenish before the 12th of the month you will receive your first order a few days later between the 14th and the 18th of the month. 
  • If you set up your auto-replenish after the 12th of the month you will receive your first order between the 14th and the 18th of the following month. 
  • Our auto-replenishment plans are for a 3-month period or can be ongoing if you prefer to keep going until you cancel.
     
Cancelling an auto-replenishment plan
  • If you need to cancel an auto-replenish plan, just email us 7 days prior to the next delivery schedule beginning on the 12th of the month.

Frequently Asked Questions

Find answers to common auto-replenish questions

Our free Auto-Replenish plan allows you to conveniently replenish your favourite KJ products each month.

Products ordered via auto-replenish will receive:

- 10% off
- No fees or minimum purchase obligations

Ability to manage your plan:

- Change the plan frequency
- Skip a month
- Edit or cancel a plan

Ready to get started? You can auto-replenish a product or products in the Shop. Simply add to cart and checkout.

Products ordered through the Auto-Replenish program benefit from 10% off for your first and all recurring Auto-Replenish orders.

When on a product in the Shop simply select the Auto Replenish box, click the desired frequency and add to your cart and checkout.

Due to the fresh nature of our products we do not operate a returns service.

Unfortunately we are not able to combine a promo code with the Auto-Replenish discount.

Everything excluding bundled kits and accessories.

Log into your account and click on Auto-replenish to manage your active Auto-Replenish orders. You have the ability to make specific changes to each product:

- Change shipping address
- Change billing address
- Change next charge date
- Change frequency of the delivery schedule
- Skip a delivery
- Update quantity
- Add a product
- Edit payment method
- Cancel subscription
- Re-activate subscription

Your credit card will be charged on the order date selected when you signed up for Auto-Replenish.


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