
Delivery Schedule
If you choose a serum subscription it will be delivered every month between the 14th and 18th of the month*
*Delivery times may vary for KSA customers due to the courier chain but we will endeavour to deliver within the stated period.
Cancelling your Subscription
NOTE: We have a minimum three month subscription term, after which you can cancel your plan
If required, you will need to cancel your subscription plan by emailing us at least 7 days prior to the next delivery schedule beginning on the 12th of the month to not be charged for the next and subsequent months. Email us at admin@kjserums.com.
Important:
If you wish to cancel your subscription before the end of the plan’s full three month term, you will be charged the full value of your previous month(s) order(s) and effectively forfeit the 10% discount you availed of when subscribing to the plan. This amount will be debited from the card that you used to pay for your original order.
Billing Cycles
Payments will be deducted monthly by our payment provider on the same date you placed and paid for your first subscription plan order. If, for example, you subscribed on January 4th, you will be charged and receive your subscription order confirmation email on the 4th of each month.


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Frequently Asked Questions
Find answers to common subscription questions