Ordering Times and Delivery

For UAE deliveries:

OUR TRIOLOGY VITAMIN C SERUMS ARE MADE FRESH EVERY MONTH

Kindly note that orders placed by the 12th of the month will be delivered between the 14th - 18th of the month. Orders placed after the 12th of the month will be delivered the following month.

We’ve teamed up with Transcorp International to ensure temperature-controlled last-mile-delivery of your serums on time and at the right temperature.

For KSA deliveries:

Shipping Times

Shipping to KSA from the UAE is by air freight and an on-ground partner and takes on average 3 business days depending on local customs clearance. KJ Serums cannot take responsibility for any customs clearance delays. You can contact our customer service department at support@kjserums.com if you have any questions regarding delivery. 

Customs duty and tax

All international orders are subject to customs duty fees and tax as defined by the country of import. Customs duty fees and tax are calculated and added to the order during the checkout procedure to make the delivery process as fast as possible. 

All orders will be subject to 5% VAT charge for the KSA market. 

Orders above AED 1000 in value will also be subject to an additional 5% Duty charge.