RETURNS POLICY

Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) does not offer a returns policy. Should you have a grievance, please do not hesitate to contact us at admin@kjserums.com

CANCELLATION POLICY (For Products and Services)

Customers can cancel their order within 48 hours; refunds will be made via bank transfer only. Please allow up to 7-10 business days for the refund transfer to be completed. For subscription cancellations, please see our 'Subscription' section.

REFUND POLICY (For Products)

In the event that a refund is issued, all refunds will be made via bank transfer to the customers UAE bank account only and there will be a AED 20 administration fee.