Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) does not offer a returns policy. Should you have a grievance, please do not hesitate to contact us at support@kjserums.com.
Refunds & Returns
RETURNS POLICY
CANCELLATION POLICY (For Products and Services)
Customers can cancel their order within 24 hours. There will be a AED15 cancellation fee to cover administrative costs. Please allow up to 7-10 business days for the refund transfer to be completed.*
*For Subscription (Auto-Replenish Plan) cancellations, please see our 'Auto-Replenish Plan' section.
REFUND POLICY (For Products)
In the event that a refund is issued, please allow up to 7-10 business days for the refund transfer to be completed. Please note there will be a AED15 administration fee.