These terms and conditions, (‘the terms’), combined with our Privacy Policy govern your use of the Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) (as defined below) website, (the “website”). If you do not agree to all our terms and conditions on this page, please do not use the website. If you do use the website, your conduct indicates that you agree to be bound by the terms. Your placement of an online order indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms and conditions included with any purchase order, whether or not such terms and conditions are signed by Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or any of its subsidiaries or affiliates that exist now or in the future.

  •  – “KJ Skincare FZ LLC” maintains the https://kjserums.com/ Website (“Site”).
  •  – “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  •  – “Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
  •  – “We will not trade with or provide any services to OFAC and sanctioned countries’’
  •  – “Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
  •  – “Cardholder must retain a copy of transaction records and KJ Skincare FZ LLC policies and rules’’
  •  – “User is responsible for maintaining the confidentiality of his account’’

1. FREE GIFT WITH PURCHASE PROMOTIONAL OFFER

FREE gift with purchase applies to orders over the stated minimum spend placed before 12th of the month (Excl courier fee)⁠ One use per customer. Cannot be used in conjunction with any other offer, discount or promotion. Accessories, Essentials Kits, Teen Kits and gift cards are excluded. FREE GIFTS CANNOT BE EXCHANGED FOR ANOTHER ITEM.

2. CONTENT & COPYRIGHT

Unless otherwise specified the copyright in the contents of all pages on the site are owned or licensed to Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C), or its subsidiaries. Accordingly, no material from this site may be copied, uploaded, posted, modified or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, home use only provided you keep intact all copyright and other proprietary notices. The use of any such material on any other website or computer environment is prohibited.

3. DISCLAIMER

As this is a free ‘public access’ website, it is a condition of use of the site and the materials in it that any use is at the user’s own risk. Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or its subsidiaries make no representations or warranties as to the accuracy of the content of the site and assumes no responsibility for errors or omissions in it. Neither Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or its subsidiaries, nor any of the site’s technical staff or administrators, editors or contributors shall be liable for any loss or damage suffered as a result of any use of the site or inability to use the site including but not limited to direct losses, consequential loss and loss of any profits. This site acts solely as a marketing and sales website to attract the business of prospective Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) customers and as such, the owners and marketing professionals of the site are unable to offer any medical advice. Information contained on this site does not form the basis of any contract. Therefore, business or financial decisions should not be based solely on the information contained within this site.

4. INDEMNITY

In order to use the site, you must agree to be legally bound and to abide by the terms and to indemnify and hold Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or its subsidiaries harmless from all alleged or actual damages, loss, claims and expenses relating to any warranty, guarantee or representations made by Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C). The use of this site for any reason is deemed to be an agreement of this condition.

5. AVAILABILITY OF SERVICE

While Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or its subsidiaries will endeavour to make this website constantly accessible for your use, it does not warrant or guarantee that the website will be uninterrupted or error free at any time and that stocks will be available at all requested times. makes no warranty that this site is free from computer viruses or any other malicious or impairing computer program. The pages contained on this site may contain technical inaccuracies and typographical errors. Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) or any of its subsidiaries accept no responsibility for keeping the information in these pages up-to-date or liability for any failure to do so. Please note that any reports or documentation is downloaded at your own risk.

6. VALIDITY

If any term, condition or provision of these terms is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

7. JURISDICTION

These terms shall be governed by and construed in accordance with UAE Law.

8. QUESTIONS/COMMENTS ABOUT OUR TERMS

If you have any questions or comments about our terms, you should email us at admin@kjserums.com

9. PAYMENTS

After a payment is taken via payment or credit card, you have up to 7 days to dispute the transaction and this can be done by emailing us at admin@kjserums.com. All payments shall be processed through payment card or credit card.

10. DELIVERY/SHIPPING POLICY

Once your order has been received and processed, our courier service will deliver your order to you between the 14th-18th of the month (inclusive). You will receive an SMS on the mobile number you provided informing you of your delivery one day in advance. In the event of any significant delay, we will notify you via email.

Note: Delivery times may vary for KSA customers due to the courier chain but we will endeavour to deliver within the stated period.

11. RETURNS POLICY

Due to the fresh, made-to-order nature and short shelf life of our products Kathryn Jones Hand Blended Serums (KJ Skincare FZ L.L.C) does not offer a returns policy. Should you have a grievance, please do not hesitate to contact us at admin@kjserums.com.

12. CANCELLATION POLICY (For Products and Services)

Customer can cancel their order within 24 hours; refunds will be made via bank transfer only. Please allow for up to 45 days for the refund transfer to be completed.

13. REFUND POLICY (For Products)

  • Refunds will be made via bank transfer to the customers UAE bank account only and there will be a AED 20 administration fee.

14. CONTACT US

Company Trading Name as KJ Skincare FZ LLC

Complete Office Address – KJ Skincare FZ LLC, Office 1309, 13th Floor, Creative Tower, PO Box 4422, Fujairah

Country – UAE


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